RGSS

Information technology is at the heart of your business. To maintain healthy operations, invest wisely. This includes investment in the people resources required to support day-to-day tasks, including those resources dedicated to applications, databases and servers.

Our expert resources are deployed to match your business needs. Our expertise is your advantage – there are few technologies that our diverse professionals haven’t seen, deployed and managed. We pride ourselves on being a step ahead and can anticipate problems before they arise. And, if something breaks, we know how to fix it – fast.

Infrastructure / Application Monitoring

What’s better than having a disaster recovery plan? Never having to use it! We closely monitor your network, infrastructure and applications to keep your IT running smoothly. And, in the event of a failure, we can notify you before your customer  does. Beyond fixing problems, we save your business money by minimizing downtime and identifying problems before they become major issues. Fixing problems as soon as they are identified maintains productivity. Beyond the business benefits, we give IT management peace of mind and freedom from system challenges.

Application Management

If IT is the backbone of your business, then applications are the lifeblood of your architecture. RGSS manages end-to-end availability to ensure your applications are finely tuned and always up. Our tech experts provide support and TLC for custom and third-party applications with an eye towards maximizing your investment. From configuration data to patches to optimization – we make your applications deliver more value.

Example technologies: Great Plains, Microsoft Exchange, SharePoint, Microsoft Dynamics, Microsoft Analysis Services, Microsoft Reporting Services and more

Database Administration

If time is money, then data is gold. To ensure that you have the mission-critical information needed to advance the business, your databases must be current, accessible and protected. Our DBAs provide the day-to-day administration to safeguard your assets with scaling and tuning, query optimization, executing batch processes, backup and recovery and more. Whether onsite or via remote monitoring, we continuously watch capacity, availability and security.

Example technologies: SQL Server, Oracle, MySQL and others

Server Administration

RGSS will install, support, and maintain servers and systems from the Operating System level and below. We examine your environment to anticipate problems before they arise and quickly address any identified issues.  We cost effectively manage your servers with such tasks as patching, backup and recovery, and user administration.

Example technologies: Windows, Linus, UNIX and others

Network Administration

Physical network infrastructure management can be daunting for many internal IT departments. RGSS makes moves, upgrades and installations easy with our proven approach to network administration. Whether you seek initial configuration or ongoing maintenance, RGSS offers the right solutions for your business.

Example activities: Configuration and maintenance of routers, firewalls, cabling and more

Backup & Recovery

It’s a fact: systems fail, hardware breaks and users delete data. RGSS ensures your business is ready for the inevitable. Our preventative maintenance, crisis planning and rapid response program is part of our well-rounded offering. RGSS Backup and Recovery is integral to this effort. If a system fails, you can rest assured that you’ll have the tools and support to quickly retrieve your data and restore your systems.

Methods: Managed on-site backups, managed off-site backups and expert insight on how to manage both

Maximize your IT. Contact RGSS today.